The main IRC channel for XChat is on chat.FreeNode.net. Here, you may be able to obtain support for XChat related issues, but your results may vary (we are all volunteers, and there is not always someone looking at the chat). Please keep in mind the following:
- If you have a question, please just ask it. You do not need to find out if someone is available. Even if we are available, we may not say so if you just ask "anyone here?". State your problem and your environment (XChat version, OS, Window Manager, how you obtained XChat), and if someone knows how to help you, they will.
- As with many support areas, #XChat is primarily an English channel. While there are users who speak other languages, you will get the best support if you can type in English, even if you have to use Google Translate (but if you are reading this, you should be able to understand some English).
- xchat-gnome is a completely different program, it is a completely separate fork of XChat. We do not support xchat-gnome in #xchat, please see #xchat-gnome .
- Support may not be instant. Please wait around. Many of the regulars will scroll up to previous questions and see if they were answered. Questions may be answered 12 hours or more after they were asked.
- Please don't repeat a question if you recently asked it. If it has been a few hours and you have had no response, then you can ask again.
- Keep your language to a minimum. You may be upset, but if you stay calm, you may be able to be clearer on your statements, and not alienate someone who may have helped you.
- You can ask questions about building xchat, running xchat, upgrading, scripting, using scripts, the Linux version, the Official Windows build, SilvereX's build, or XChat-Aqua. Please understand though that not all of us use each version, so our support may be limited and only applicable to theory.
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